Our approach towards a successful implementation
Emphasis is on ownership for both management and
users. Computerisation of business processes means that working habits,
rules and regulations will be streamlined. Implementation of business
critical software often faces unexpected events resulting in adjusting
deadlines / milestones, etc.
SIGMED is an integrated inventory control management
system; this implies that co-operation between the different divisions
(e.g. Accounting, Procurement, Sales) is essential. Above all, management
commitment and support are essential elements for success.
Management and users should take up certain key positions during the implementation of SIGMED. These key-users will be involved during the entire implementation. This way direct ownership and solidarity will be ensured.
MedICT’s approach is characterised by a step-wise implementation of the software. Key elements in this approach are:
Defining CMS business rules (current and future)
In our opinion it is very important to have a crystal clear picture of the existing business processes of CMS and to compare those with the business rules implemented in SIGMED. Computerisation of CMS means changes and therefore to-be processes should be defined as well. Therefore we always start the implementation with workshops, which deal with the most business processes of CMS: procurement, transfers, warehouse management and sales.
Specifications and customization
During the workshop the respective modules of SIGMED will be demonstrated, corresponding business rules and procedures will be discussed and compared with present and future AMS business processes. Also the format and content of available reports will be discussed. New, specific CMS features, that are not yet available in SIGMED, or changes in existing functionalities, will be formulated and added to the “List of Customization”. The estimated development time required for each item will be also specified. At the end of the workshop the “List of Customization” will be discussed with CMS management and after approval formalised by using the “Change Request Proposal Forms”.
A second output of the workshop will be a document called “Manual of Procedures”. In the document all CMS business processes, rules and procedures related to SIGMED will be described.
A third important result of the workshop will be the determination of data sets, which should be migrated into SIGMED’s database. The necessity of data conversion (incl. re-coding) will be defined as well.
Prior to the workshop, CMS will assemble all possible information samples related to the business operations (e.g. bin cards, reports, invoices, forms).
Migration and testing
Parallel to the customization, data sets for
migration into base tables (e.g. suppliers, customers, product items,
initial stock balance) will be prepared by CMS with assistance of MedICT
consultants. Stock management in SIGMED is based on expiry dates and batch
After migration of the data sets, MedICT proposes to
conduct a first acceptance test of (the customized version of) SIGMED. The
nominated key users using pre-defined cases will carry out this test. Each
module will be tested against the required functionality
When the test results are accepted, the database will be rolled-back and filled with “live” data (customers, suppliers, product items, initial stock balance, etc.).
After testing training of SIGMED will be
conducted. Training of users will be based on a business case developed by
MedICT. The business case
deals with all aspects of the supply chain: procurement, warehouse
management and sales.
During the training session the user is free to
enter any data. After the session the database will be rolled-back.
When the training has been completed AMS will conduct a final acceptance test.